Useful example

Professional-Services Workflow

A plain-language example for consultants and professional-service teams. Use it to think about whether an improvement changes total process output, not just one local activity.

Find my process constraint

Example situation

A professional-services team is winning enough work, but completed client deliverables are not moving as quickly as expected.

Typical model inputs

Flow unit
client work packages
Demand
28 work packages per month

Capacity signals

Scope confirmation

40 per month

Enough capacity for current demand.

Specialist delivery

23 per month

Likely leading capacity constraint.

Partner review

30 per month

Close to demand and likely next constraint.

Improvement test

Improving specialist delivery changes output first; improving scope confirmation alone leaves total completions unchanged.